Responsible Gaming Policy
At Pin Up, we are committed to creating a safe and enjoyable gaming environment for all players. While online gaming is a form of entertainment, we also recognize that, for some individuals, gambling may develop into a problem. This Responsible Gaming Policy explains our approach, the tools we provide, and the support available to help players stay in control.
1. Our Commitment
Pin Up promotes responsible gaming as part of our core values. We aim to ensure that:
- Players use our platform as a source of fun and entertainment.
- Gaming never interferes with financial stability or personal well-being.
- We take proactive measures to prevent underage gambling, fraud, and harmful behaviors.
2. Age Restrictions
2.1 Gambling at Pin Up is strictly prohibited for anyone under the age of 18 or below the legal gambling age in their jurisdiction.
2.2 We use verification procedures to confirm the identity and age of our players.
2.3 Accounts found to be registered with false information or by minors will be closed immediately.
3. Tools to Support Responsible Gaming
To help you manage your play responsibly, Pin Up provides the following options:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Loss and Wager Limits: Control the maximum amount you can lose or wager over a set period.
- Session Time Limits: Restrict the length of your gaming sessions.
- Self-Exclusion: Temporarily or permanently block access to your account if you need a break from gaming.
These tools are available within your account settings or by contacting customer support.
4. Recognizing Problem Gambling
Problem gambling can affect anyone. You may be at risk if you:
- Spend more money or time on gaming than you can afford.
- Neglect responsibilities at work, school, or home because of gambling.
- Borrow money or sell possessions to continue gambling.
- Feel restless or anxious when not playing.
If you recognize any of these warning signs, we encourage you to take action using our responsible gaming tools or seek professional support.
5. Support and Assistance
If you believe you may have a gambling problem, professional help is available. We recommend contacting the following organizations for confidential support:
- Gamblers Anonymous (GA): www.gamblersanonymous.org
- GamCare: www.gamcare.org.uk
- BeGambleAware: www.begambleaware.org
Our customer support team is also available 24/7 to guide you through self-exclusion and provide information about responsible gaming resources.
6. Protecting Minors
Pin Up takes strict measures to prevent underage access to gambling services. We encourage parents and guardians to install internet filters or parental control software to restrict gaming websites for minors.
7. Final Note
Gaming should always be a source of enjoyment, not stress or harm. At Pin Up, we want every player to feel safe, informed, and in control. By working together, we can ensure that your experience with us remains positive and responsible.